The organisation provides specialist hospice care, including medical support, respite care, and emotional assistance for families dealing with complex health challenges. Their goal is to ensure that no family is left without help due to accessibility or awareness issues. According to the charity’s broader strategy, “Reach More, Do More,” efforts are focused on expanding services beyond the hospice into hospitals and homes, while also improving access and collaboration with healthcare systems. The initiative reflects growing demand for children’s palliative care, as more families require support and services continue to expand to meet these needs. By improving outreach, strengthening partnerships, and investing in resources, Naomi House & Jacksplace aim to remove obstacles that prevent families from accessing care, ensuring wider community impact.